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Acceptable Usage Billing Policy Privacy Policy Money Back Guarantee SLA Terms of Service

Billing Policy

Billing Periods
GlobeInt.com, Inc. bills on a monthly, quarterly or yearly cycle, depending on what option and plan has been selected. Account and billing anniversary information will be sent to you after we have processed your order. Prompt payment is necessary to ensure uninterrupted service of your account.

Payments
For credit card customers, you will be automatically charged the appropriate amount at the beginning of your account's billing period. For check/money order customers, GlobeInt.com, Inc. must receive your check/money order by the beginning of your billing period. Late payments, credit card refusals, expirations, chargebacks, disputes are subject to fines, suspensions and account terminations at GlobeInt.com, Inc's discretion. All unpaid balances incurred during period of service by GlobeInt.com, Inc. are subject to collection.

Fees
NOTE: GlobeInt.com, Inc. charges a $25.00 fee for returned checks as well as chargebacks. For international customers, if you are sending a check/money order the amount must be drawn in US dollars. All T/T(wire) payments must include a $15 processing fee with each payment.

Late Fees
Invoices past 15 days will be assessed a late fee of 18% PER ANNUM (1.5% per month) and $35.00 late fee for each month over the due date. Hosting accounts will be suspended after 45 days. There will be $50.00 re-activation fee to reactivate a hosting account. Cancellation of hosting account requires a minimum of two (2) full calendar month notice. All collection costs, including attorney fees will be paid by client. Accounts will be terminated from our servers after 45 days of delinquency.

Cancellations
Any request for cancellations must be received via the Web form, regular mail or fax and you'll receive a confirmation upon the cancellation of your account. Cancellations over the telephone and informal email cancellations are not accepted.

Submission of the cancellation form does not automatically complete the cancellation request- your account may be past due or delinquent in which case the balance must be settled before cancellation of an account can be possible. Domain name transfers, non-usage, Internic problems, ISP problems, or any other secondary issues not directly related to GlobeInt.com, Inc.'s services does not qualify an account for cancellation. Customers are urged to make sure that they receive a cancellation confirmation from GlobeInt.com, Inc., indicating the closure of a domain and/or an account has been completed.

30 Day Money Back
The 30 day money back apply to all GlobeInt.com, Inc. web hosting plans. Following services do not qualify for 30 day money back guarantee: additional items and services; dedicated servers; items and services ordered through the reseller program; domain parking plus.

If you are not completely satisfied with our services within the first 30 days of your initial activation date, you will be given a full refund of the contract amount excluding setup fees and overages.

Refunds
Refunds are only available within the 30 day money back period; Quarterly and Annual prepayments (or higher payment cycles) are not eligible for prorated refunds.

GlobeInt.com, Inc.
3 High St.
Lebanon, NH 03766

Local: 603-448-2110
sales@globeint.com
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