- What is the procedure for registering a new domain name?
If you wish, GlobeInt.com, Inc. will be happy to assist you in the entire
process of registering your new domain name. For U.S. domain
names (.com, .net, .org), we will send your domain name registration
request to a registrar. We will add a charge of $70 to your first
bill for hosting services to cover the first two years of
registration. In the third and subsequent years, we will bill you
$35 per year to cover the continuing costs of registration.
The relevant information from the order form you submit to us will be
forwarded immediately to an accredited registrar to register your
domain name. The registrar typically completes the registration process
within 24 hours of receipt. The propagation process normally requires
48 hours.
If you would like to simply register a domain name at this time without
signing up for hosting services, we offer free domain parking
here. If you reserve your domain name
in this way, you can activate it with a hosting account at anytime.
You should receive confirmation that your domain name has been
registered within one week of submitted your request; if not,
please contact us. If you have specific concerns about the
registration process or about the information that has been submitted
to InterNIC then please e-mail us at
support@globeint.com.
Although GlobeInt.com, Inc. is fully able to host non-U.S. domains,
we cannot register such domains with the appropriate foreign domain
name authority. Non-U.S. domain names must be registered by
our customers; see below for further information.
- How do I transfer an existing domain name?
If you have already registered your domain name elsewhere, GlobeInt.com,
Inc. will try to assist you in transferring your domain to us. The
transfer process depends on the registrar with whom you registered your
domain name.
If you registered your domain name with Network Solutions, you can
indicate on your GlobeInt.com, Inc. order form that you would like
GlobeInt.com, Inc. to request the transfer for you. We will make the
request, and Network Solutions will request confirmation by sending a
message to the e-mail address they have on file for you. Once they
receive an e-mail response from you to confirm the transfer, they will
go ahead and transfer the domain name to our network, usually within
48 hours.
Other registars such as Register.com and Namesecure request that you
login to their systems, using the login and password they assigned you,
and transfer the domain name yourself. Once you login, you will come
across a link that allows you to change your nameserver information.
In that section, please update your nameserver information to the
following:
PRIMARY: NS1.GLOBEINT.NET
SECONDARY: NS2.GLOBEINT.NET
Please contact other registrars directly to ask about their domain
transfer procedures. Inform them that you wish to transfer your
domain to GlobeInt.com, Inc., and provide them with the nameserver
information listed above.
While waiting for the new nameserver information to propagate
around the Internet, we recommend maintaining your site at your
current host to avoid down time for your site. During this time, you
can use the IP address that we gave you to mirror your web site on
GlobeInt.com Inc.'s servers until the transfer is complete.
If you have any further questions, feel free to contact our support
staff.support@globeint.com
- How do I register a non-US domain name?
Although GlobeInt.com, Inc. welcomes and currently hosts many
international domains, we do not register international domains. We
provide here a general overview of the process, which differs
slightly from country to country.
First, check with the domain registration agency to verify that your
new domain name is available.
Second, check to see whether the domain registration agency for your
country requires an account to be created on GlobeInt.com, Inc.'s
servers before they will proceed with the domain registration
procedure. IF SO, submit your order to GlobeInt.com Inc. before
requesting the registration of your domain name. We will then email
to you information about your account, including your IP address and
information about nameservers and their net addresses. This is the
information typically required by your country's domain registration
agency to register the domain. You should wait 48 hours between receipt
of your order confirmation from GlobeInt.com, Inc. and submission of your
domain registration request, to allow time for the nameserver
information to propagate.
- What is propagation?
When a visitor types your domain name into their Web browser, their
request is referred to a nameserver that indicates the physical
location (the IP address) of your domain on the Internet. When your
site location changes to a new IP address, or when a new domain name
is added, nameservers around the world must be notified of the change.
This process is referred to as propagation.
Propagation normally requires 48-72 hours. During this period, if you
are transferring your domain, some nameservers will refer to the old
location of your site and some to the new location. Therefore, a
visitor accessing your site may be directed to either the old or new
location. If some visitors are still being directed to your old site
location after 72 hours have elapsed, you should contact your previous
Internet Presence Provider and request them to update their DNS and
delete your domain from their servers. Once this has been done, and
this change has been completely propagated, the transfer to your new
location will be complete.
- Whom shall I contact regarding InterNIC billing?
If you requested GlobeInt.com, Inc. to handle the process of
registering your domain name, we handle the billing for your
registration charges. (See the answer to Question 1 above.)
If you handled the registration process for your domain name yourself,
all questions and payments regarding domain name registration should
be directed to your domain name registrar. Your registrar typically
charges a fee to cover an initial registration period, and then
charges an annual fee thereafter. If you are not sure who your
registar is, please contact oursupport
staff and we will find out for you.
